No Data when downloading List

[jikseyres16]

Hi Vicidial Team,

VERSION: 2.12-515a
BUILD: 151007-2224
ViciBox version 7.0

I'm having issue when downloading list, for example downloading list id 16030101 i'm able to extract the leads information, but when downloading list id 16041401 no data on the txt file as in blank txt file not even a header.

what should be the issue?

[Vince-0]

It is probably a big file?

You probably need to increase the php variable sizes for memory.
Check the apache2 error_log for any errors that will indicate the problem.

[hansg]

edit your php.ini file and change the maximum file size that can be downloaded. I am guessing that it is a large list and the server is refusing to download it.

You might have to increase the max execution time.

[jikseyres16]

Thanks that make sense one list ID contains 100k leads and other is 80k leads. will try Thank you very much