Hi Vicidial Team,
VERSION: 2.12-515a
BUILD: 151007-2224
ViciBox version 7.0
I'm having issue when downloading list, for example downloading list id 16030101 i'm able to extract the leads information, but when downloading list id 16041401 no data on the txt file as in blank txt file not even a header.
what should be the issue?
No Data when downloading List
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No Data when downloading List
by jikseyres16 » Fri Apr 07, 2017 3:08 am
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- Posts: 49
- Joined: Tue Dec 29, 2015 5:08 am
Re: No Data when downloading List
by Vince-0 » Fri Apr 07, 2017 3:29 am
It is probably a big file?
You probably need to increase the php variable sizes for memory.
Check the apache2 error_log for any errors that will indicate the problem.
You probably need to increase the php variable sizes for memory.
Check the apache2 error_log for any errors that will indicate the problem.
- Vince-0
- Posts: 272
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- Location: South Africa
Re: No Data when downloading List
by hansg » Fri Apr 07, 2017 3:29 am
edit your php.ini file and change the maximum file size that can be downloaded. I am guessing that it is a large list and the server is refusing to download it.
You might have to increase the max execution time.
You might have to increase the max execution time.
Dual Core - 4GB DDR3 - 80GB SSD
Vicibox 9
VERSION: 2.14-751a
BUILD: 200425-0949
SSL Installed
Vicibox 9
VERSION: 2.14-751a
BUILD: 200425-0949
SSL Installed
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- Posts: 129
- Joined: Wed May 11, 2016 8:56 pm
Re: No Data when downloading List
by jikseyres16 » Tue Apr 11, 2017 2:50 am
Thanks that make sense one list ID contains 100k leads and other is 80k leads. will try Thank you very much 
- jikseyres16
- Posts: 49
- Joined: Tue Dec 29, 2015 5:08 am
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