How to Chat Agent to Manager?
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How to Chat Agent to Manager?
by cromerorey » Fri May 05, 2017 12:53 pm
Hi, the Chat option works fine when Manager tries to chat with agent, but How to configure vicidial's options for the agents chat with the Manager? It is possible?
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Re: How to Chat Agent to Manager?
by mflorell » Fri May 05, 2017 2:00 pm
Currently there is no way for an Agent to initiate a chat session with a Manager.
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