How to modify Agent Screen/Real Time Report Wall_4

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How to modify Agent Screen/Real Time Report Wall_4

Postby vicinew » Sat May 13, 2017 5:52 am

Hi all,
are there some features to modify the agent screen and Real Time Report Wall_4?
I have to reduce the distance between the boxes of Customer Information and the link to Fast Dial / Hotkeys Button
Also i have to modify the colors of "call wainting" in Wall4 Real Time Main Report
Thanks all.
vicinew
 
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Re: How to modify Agent Screen/Real Time Report Wall_4

Postby mflorell » Sat May 13, 2017 6:48 am

It's all Open Source, so the tool you are looking for is a text editor :)
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Re: How to modify Agent Screen/Real Time Report Wall_4

Postby vicinew » Sat May 13, 2017 7:54 am

Oooook, and where is the page that i have to modify?
vicinew
 
Posts: 36
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Re: How to modify Agent Screen/Real Time Report Wall_4

Postby mflorell » Sat May 13, 2017 8:11 am

For the agent screen: agc/vicidial.php

For the real-time screen: vicidial/AST_timeonVDADall.php
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