Campaign Record Filename

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Campaign Record Filename

Postby zenithbsolutions » Mon May 22, 2017 6:42 am

Hi,

I would like to know if we can setup agent phone in recording filename instead of agent name for a campaign.

Ex : By default we set the campaign record filename as : FULLDATE_CUSTPHONE_AGENT_CAMPAIGN So the recording filename will be - 20170101-034453_1234567891_agent001_TESTCAMP-all

But I need it as : FULLDATE_CUSTPHONE_PHONE_CAMPAIGN So the recording filename will be - 20170101-034453_1234567891_9001_TESTCAMP-all

Can any one help me how to acheive it.

Thank you.
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Re: Campaign Record Filename

Postby mflorell » Mon May 22, 2017 1:06 pm

That is not currently an option, but I'm sure something like that could be added.
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Re: Campaign Record Filename

Postby zenithbsolutions » Tue May 23, 2017 2:08 am

ok. Thank you.
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