Bulk User Copy Issue

[DefLeppard]

I am unable to bulk add users on my Vicidial installation. The Source dropdown does not show any users although I have 10 agents in the system. Screenshot URL below. Please advise on how to fix this.
https://postimg.org/image/vg5ti5k9n/

VERSION: 2.12-574a
BUILD: 161106-2058
SVN: 2613
Intel Xeon 5520, 24GB RAM, 240GB SSD

[mflorell]

Might be a User Group permission issue for that user. Also might be older code, would recommend an upgrade.

Try adding "?DB=1" to the end of your URL and see what SQL statement it's using to come up with the list.

[DefLeppard]

Thanks for your response. This server was installed towards the end of February. Please review the version info in my previous post. In fact, I tried this on the latest version on a test server as well. No luck. Its not a user permission issue. The admin user I am using has all permissions enabled. Adding "?DB=1" to the end of the URL does not show me any SQL queries.

[mflorell]

Do you see any error messages in the apache error_log file?

[DefLeppard]

No errors.

[DefLeppard]

I found out what it was. The user group for the admin user did not have any groups selected under Allowed User Groups.