You have been kicked from this conference

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You have been kicked from this conference

Postby Keyfin » Wed Jun 28, 2017 12:11 pm

So just had a weird thing happen. I was in a call, I suddenly got kicked from the conference, 'Customer has hung up' warning appeared. The realtime main report then show myself and another rep (still on the phone) in a 3-way call. This corrected itself when I logged out, and the 3-way call went away from the realtime screen. The other agent's call never got interrupted... can someone please explain what might have caused this?
ViciBox: 7.0.3 | VERSION: 2.14-585a BUILD: 170114-1356 | SVN Version: 2661 |Single Server | DGG installed
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Re: You have been kicked from this conference

Postby mflorell » Wed Jun 28, 2017 4:09 pm

If you are running build "170201-2215" as your handle suggests, I would strongly recommend an upgrade to a more recent svn/trunk version. There are several bugs in that range of svn revisions that were fixed in late March.
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Re: You have been kicked from this conference

Postby Keyfin » Thu Jun 29, 2017 10:35 am

thanks mat... i did grab an svn update last week... VERSION: 2.14-585a
BUILD: 170114-1356
ViciBox: 7.0.3 | VERSION: 2.14-585a BUILD: 170114-1356 | SVN Version: 2661 |Single Server | DGG installed
Keyfin
 
Posts: 60
Joined: Tue Feb 23, 2016 8:27 pm

Re: You have been kicked from this conference

Postby Keyfin » Thu Jun 29, 2017 10:36 am

updated my signature
ViciBox: 7.0.3 | VERSION: 2.14-585a BUILD: 170114-1356 | SVN Version: 2661 |Single Server | DGG installed
Keyfin
 
Posts: 60
Joined: Tue Feb 23, 2016 8:27 pm

Re: You have been kicked from this conference

Postby Keyfin » Thu Jun 29, 2017 9:38 pm

haven't had any like that happen since date:time of first post. Maybe a neo-terrorist gremlin lauched out of soviet moonspace and jumbled my meet-me conference for 2-seconds while it read the entirety of Shakespere's Sonnets.
ViciBox: 7.0.3 | VERSION: 2.14-585a BUILD: 170114-1356 | SVN Version: 2661 |Single Server | DGG installed
Keyfin
 
Posts: 60
Joined: Tue Feb 23, 2016 8:27 pm

Re: You have been kicked from this conference

Postby mflorell » Thu Jun 29, 2017 11:33 pm

A perfectly viable explanation :)
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