Audio issues after replace server

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Audio issues after replace server

Postby davide.filippi » Mon Jul 03, 2017 5:20 am

Good morning,
I have a cluser of 4 dialer+web server and 1 db.

I replaced a server by uninstalling the old one and installing vicibox 4-0-1 on the new machine.
Now all the agents report that they hear choppy audio.
what could be the problem?
Load average on all servers is <0.25

Vicidial 2.8-403a
Svn version 1983
Asterisk version 1.4.44
ViciBox.x86_64-4.0.1.iso from dvd | Vicidial VERSION: 2.8-403aBUILD: 130510-1350 | SVN Version: 1983 | Cluster: 4 web+dialer (2 Dell Poweredge 1950 - 1 Dell Poweredge 2950; 1 Dell Poweredge R610); 1 db on Dell Poweredge R710 | no extra hw/sw
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Re: Audio issues after replace server

Postby mflorell » Mon Jul 03, 2017 6:38 am

Could be any number of things, is there a reason you aren't using a more recent version? Vicibox 4 is several years old.
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Re: Audio issues after replace server

Postby davide.filippi » Mon Jul 03, 2017 8:12 am

An upgrade is scheduled next month :D
ViciBox.x86_64-4.0.1.iso from dvd | Vicidial VERSION: 2.8-403aBUILD: 130510-1350 | SVN Version: 1983 | Cluster: 4 web+dialer (2 Dell Poweredge 1950 - 1 Dell Poweredge 2950; 1 Dell Poweredge R610); 1 db on Dell Poweredge R710 | no extra hw/sw
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