RealTime Reset every end of the Shift

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RealTime Reset every end of the Shift

Postby ruben23 » Wed Jul 05, 2017 8:57 pm

VERSION: 2.14-579a
BUILD: 161128-1746
© 2016 ViciDial Grou
ASterisk 1.8
Ubuntu Server

HI guys anyone can help, when we dial everyday in a shift the accumulated data that appears on the campaign realtime are not being reset back to zero data for the nextday operation, how to do that somehow.?

Agents Calls Reset: si enable already, anyone can suggest how to do this. Thanks
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: RealTime Reset every end of the Shift

Postby mflorell » Thu Jul 06, 2017 7:12 am

Make sure that your System Setting for Active Voicemail Server is set to a live dialing server, and that your System Setting for Timeclock End of Day is set to a time when your Voicemail server is powered on.
mflorell
Site Admin
 
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Location: Florida

Re: RealTime Reset every end of the Shift

Postby ruben23 » Wed Jul 12, 2017 9:01 am

Noted on this Matt setting this up now. Thanks
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines


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