Hi, I'm working on a custom field validation and I'd like to share my results with the community. I think that it can be a great feature, for example: when you sell a product, the color should be required. So I do following mods:
* custom form is submitted when agent dispo call, and not when hangs up call
* when agent dispo a call, a js http get call is being made to new page with validation logic; if any custom field is not valid a pop up will appear and the call can't be dispo.
* minimize button shows the entire custom form, to show any required fields and allow to correct it
* new maximize button on left bar to show dispo window again