All installation and configuration problems and questions
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by ruben23 » Thu Sep 21, 2017 8:21 am
VERSION: 2.14-627a
BUILD: 170828-2105
© 2017 ViciDial Group
Asterisk 1.8
Ubuntu Server 12.04.5 LTS 64bit
Hi Guys,
I have set the campaign Dialing time from 6:00AM - 6:00PM and then set the List Order : UP TIMEZONE. Problem is even at 8PM i can still dial the leads from East coast which im currently on PST already. Any idea guys what i missed on my setup somehow.? Thanks
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
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ruben23
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- Joined: Thu Jul 31, 2008 10:35 am
- Location: Davao City, Philippines
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by mflorell » Thu Sep 21, 2017 1:42 pm
What country are you calling?
Are you populating the phone_code field when loading leads?
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mflorell
- Site Admin
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by ruben23 » Thu Sep 21, 2017 6:00 pm
@Matt,
We are dialing to US leads and we are populating the Phone code by selecting US and its Country code 1:
SO basically we start from East Coast to West Coast ending of the day
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
-
ruben23
-
- Posts: 1161
- Joined: Thu Jul 31, 2008 10:35 am
- Location: Davao City, Philippines
-
by mflorell » Thu Sep 21, 2017 7:41 pm
Is the ADMIN_adjust_GMTnow_on_leads.pl script in the crontab and active on one of your dialers?
In the List Modify page, do the leads show as being in different time zones?
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mflorell
- Site Admin
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- Posts: 18387
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
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