VERSION: 2.14-621a
BUILD: 170717-1444
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Vicibox7
Does the Call_In phone entry, dial-in VICIdial agents still work? I see it in the managers manual (page 190), but do not see it in ADMIN>PHONE.
Thanks
Kennow
Call_in Phone Entry
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Call_in Phone Entry
by kennow » Fri Sep 22, 2017 2:19 am
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Re: Call_in Phone Entry
by mflorell » Fri Sep 22, 2017 5:02 am
You have to add the phone entry in Admin -> Phones yourself if you want to use it.
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Re: Call_in Phone Entry
by kennow » Fri Sep 22, 2017 6:27 am
Are there pros and cons of setting agents up this way?
Does that mean there should be some options Admin>Phones to set this up?
Does that mean there should be some options Admin>Phones to set this up?
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Re: Call_in Phone Entry
by mflorell » Fri Sep 22, 2017 3:34 pm
It's designed for agents that don't have phones on the system, so it's rarely used. I can only think of a few of our clients that have used it in 9 years.
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