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by iboam » Thu Oct 19, 2017 12:35 pm
Hi everyone, i would like o thanks everyone in advance.
It's there a way to Auto Call Agent Webphone on login ? I'm using Zoiper web
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iboam
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by mflorell » Thu Oct 19, 2017 12:51 pm
No, you have to give the webphone time to load, that can vary depending on the agent workstation and could be 5 seconds or 30. There is no universal time for all agents, which is why we did not make that call automatic for webphones.
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by iboam » Thu Oct 19, 2017 1:03 pm
It does nor call agent webphone unless i click it ... it’s there a way to fix this ?
ViciBox: 11 | VERSION: 2.14-897a BUILD: 230927-0857 | Clusters: 1 DB-WEB-ASTX | SSL | WebRTC | Wallboard | DNC Nightly Scrubber
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iboam
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by iboam » Thu Oct 19, 2017 2:34 pm
i just edit the vicidial.php in agc folder and added the NoneInSessionCalL('LOGIN'); return false; to the onload parameter in the body tag, that way every time it login automatically load the function to call agent webphone.
<body onload="begin_all_refresh(); NoneInSessionCalL('LOGIN'); return false;" onunload="BrowserCloseLogout();">
It Works like a charm !!!!!
ViciBox: 11 | VERSION: 2.14-897a BUILD: 230927-0857 | Clusters: 1 DB-WEB-ASTX | SSL | WebRTC | Wallboard | DNC Nightly Scrubber
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