other campaigns not working with press 1

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other campaigns not working with press 1

Postby tnbacorp » Wed Oct 25, 2017 2:41 pm

Good day,

I am using a dedicated server 8core 8gb and VERSION: 2.12-555a
BUILD: 160508-1948

I am running 18 campaigns for press 1 using remote agents and closers. I also have agents who wish to prospect various campaigns with ratio dialing. I cant get any calls to come in for the agents wishing to do our "regular" prospecting while there are remote agents and closers using the press 1 campaigns. Any clues to why not?

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Re: other campaigns not working with press 1

Postby tnbacorp » Fri Oct 27, 2017 10:35 am

sometimes it works for a moment and then just stops dialing.
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