Hi,
Where is the Agent Transfer Logfile located if it is enabled under system settings?
I am trying to track transfers from agents to external numbers (both blind and 3-way).
Config:
VERSION: 2.9-441a
BUILD: 140612-1628
Asterisk: 1.8.23.0
PS: I know it's an old build. Client does not want to move away from it. Any help would be appreciated.
Agent Transfer Logfile Location
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Agent Transfer Logfile Location
by SPAMSAM » Mon Nov 20, 2017 4:45 pm
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Re: Agent Transfer Logfile Location
by mflorell » Mon Nov 20, 2017 6:11 pm
I think it shows up in the agc web directory, and I think it's transfers of calls to agents, not external transfers from agents.
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Re: Agent Transfer Logfile Location
by SPAMSAM » Wed Nov 22, 2017 1:52 am
I scratched around in the web directory but couldn't find anything. Is there any other way to possibly track calls that were transfered to an external number?
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Re: Agent Transfer Logfile Location
by blackbird2306 » Wed Nov 22, 2017 9:58 am
The name of generated file should be "xfer_log.txt". But referred to the code the system setting "Webroot Writable" must also be "1" in order to work.
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
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