Cannot dial *67

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Cannot dial *67

Postby wjohnson133 » Thu Nov 23, 2017 8:10 pm

Hello all,

Whenever I try to autodial numbers and prefix them with *67 it automatically filters out the * before dialling. Is there any way to work around this?
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
wjohnson133
 
Posts: 45
Joined: Wed Mar 15, 2017 2:00 pm

Re: Cannot dial *67

Postby kumar2arbind » Fri Nov 24, 2017 2:58 am

hi,

please explain little more about your scenario, About the campaign you are using, dialplan or cli log.
may be your campaign setting our dialplan filtering your * .
kumar2arbind
 
Posts: 27
Joined: Mon Aug 29, 2016 2:01 am

Re: Cannot dial *67

Postby wjohnson133 » Fri Nov 24, 2017 8:07 am

kumar2arbind wrote:hi,

please explain little more about your scenario, About the campaign you are using, dialplan or cli log.
may be your campaign setting our dialplan filtering your * .


My dialplan was:

exten => _7057181935*67.,1,Set(CALLERID(num-pres)=prohib)
exten => _7057181935*67.,2,AGI(agi://127.0.0.1:4577/call_log)
exten => _7057181935*67.,3,Dial(SIP/${EXTEN:10}@MyOwnTelco,,tTo)
exten => _7057181935*67.,4,Hangup

With nothing in the campaign that I could see that would filter out the *.

My suspicion is that the vicidial code is using a regex replacement to take out all non-alphanumeric characters because the dialler is dialling the 705718193567 + phone number without the *.
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
wjohnson133
 
Posts: 45
Joined: Wed Mar 15, 2017 2:00 pm

Re: Cannot dial *67

Postby mflorell » Fri Nov 24, 2017 9:55 am

There are a lot of filters in VICIdial for input validation, and there is probably one that only allows digits in the phone number field. What country are you calling that allows non-digits in the general phone number field?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Cannot dial *67

Postby blackbird2306 » Fri Nov 24, 2017 7:09 pm

I think you are right with your guess of regex filtering. But there should be a way to bypass this with an adjustment to your dialplan, even though I don't believe that your carrier will take that into account. Please try this for line 3:

exten => _7057181935*67.,3,Dial(SIP/*67${EXTEN:13}@MyOwnTelco,,tTo)
Last edited by blackbird2306 on Fri Nov 24, 2017 9:01 pm, edited 1 time in total.
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
blackbird2306
 
Posts: 409
Joined: Mon Jun 23, 2014 5:31 pm

Re: Cannot dial *67

Postby wjohnson133 » Fri Nov 24, 2017 7:59 pm

mflorell wrote:There are a lot of filters in VICIdial for input validation, and there is probably one that only allows digits in the phone number field. What country are you calling that allows non-digits in the general phone number field?


The *67 is to make it unknown name and number as my VOIP provider doesn't support that function from asterisk.

I was looking in the code and I found this in AST_timeonVDAD.php

while ($i < $talking_to_print)
{
$phone[$i]=' ';
if (eregi("R/",$Sextension[$i]))
{
$protocol = 'EXTERNAL';
$dialplan = eregi_replace('R/',"",$Sextension[$i]);
$dialplan = eregi_replace("\@.*",'',$dialplan);
$exten = "dialplan_number='$dialplan'";
}
if (eregi("Local/",$Sextension[$i]))
{
$protocol = 'EXTERNAL';
$dialplan = eregi_replace('Local/',"",$Sextension[$i]);
$dialplan = eregi_replace("\@.*",'',$dialplan);
$exten = "dialplan_number='$dialplan'";
}
if (eregi('SIP/',$Sextension[$i]))
{
$protocol = 'SIP';
$dialplan = eregi_replace('SIP/',"",$Sextension[$i]);
$dialplan = eregi_replace("-.*",'',$dialplan);
$exten = "extension='$dialplan'";
}
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
wjohnson133
 
Posts: 45
Joined: Wed Mar 15, 2017 2:00 pm

Re: Cannot dial *67

Postby blackbird2306 » Fri Nov 24, 2017 8:47 pm

Yes there are many regex filters, but in this case this file is only a real-time stats report for the VICIDIAL Auto-Dialer. It doesn't affect your issue. Did you try my suggestion?
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
blackbird2306
 
Posts: 409
Joined: Mon Jun 23, 2014 5:31 pm

Re: Cannot dial *67

Postby wjohnson133 » Fri Nov 24, 2017 10:26 pm

blackbird2306 wrote:Yes there are many regex filters, but in this case this file is only a real-time stats report for the VICIDIAL Auto-Dialer. It doesn't affect your issue. Did you try my suggestion?


It did not change anything unfortunately. Do you know which script does the calling?
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
wjohnson133
 
Posts: 45
Joined: Wed Mar 15, 2017 2:00 pm

Re: Cannot dial *67

Postby blackbird2306 » Sat Nov 25, 2017 5:48 am

Please provide us asterisk cli output from one call. I made a test by myself and the * will not be filtered from vicidial but my carrier behaves as it's not there. Where did you get the information that your carrier cares of "*67". What sort of carrier is in use?
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
blackbird2306
 
Posts: 409
Joined: Mon Jun 23, 2014 5:31 pm

Re: Cannot dial *67

Postby mflorell » Sat Nov 25, 2017 7:49 am

There are several places where non-digit characters are filtered out of the phone number field.

Any reason you can't include the "*67" as part of the dialplan instead?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Cannot dial *67

Postby wjohnson133 » Sat Nov 25, 2017 11:02 am

mflorell wrote:There are several places where non-digit characters are filtered out of the phone number field.

Any reason you can't include the "*67" as part of the dialplan instead?


Could you give me an example? I did try adding it according to a suggestion in an earlier reply but it did not work.

Edit: Nevermind I used the previously example modified as such and it worked:

exten => _7057181935.,1,Set(CALLERID(all)="" <>)
exten => _7057181935.,2,AGI(agi://127.0.0.1:4577/call_log)
exten => _7057181935.,3,Dial(SIP/*67${EXTEN:10}@MyOwnTelco,,tTo)
exten => _7057181935.,4,Hangup
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
wjohnson133
 
Posts: 45
Joined: Wed Mar 15, 2017 2:00 pm

Re: Cannot dial *67

Postby wjohnson133 » Sat Nov 25, 2017 11:13 am

blackbird2306 wrote:I think you are right with your guess of regex filtering. But there should be a way to bypass this with an adjustment to your dialplan, even though I don't believe that your carrier will take that into account. Please try this for line 3:

exten => _7057181935*67.,3,Dial(SIP/*67${EXTEN:13}@MyOwnTelco,,tTo)


I changed the above to exten => _7057181935.,3,Dial(SIP/*67${EXTEN:13}@MyOwnTelco,,tTo) and it worked, thank you very much!
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
wjohnson133
 
Posts: 45
Joined: Wed Mar 15, 2017 2:00 pm


Return to Support

Who is online

Users browsing this forum: No registered users and 84 guests