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mflorell wrote:That looks like a good start as far as the hardware goes. But you will have to optimize your processes(watch settings like Lead Recycle, Filters, etc...) as you get up to the higher number of agents on your system.
Our highest dialing client right now is peaking at about 630 agents and is placing over 1.5 million outbound calls in a day. They use a slave database for reporting, and they archive their logs every day to keep the log tables as small as possible.
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