Is there a log of when the agents click on the recording button on the agent interface?
If so, in which table would the data be stored?
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VERSION: 2.14-614a
BUILD: 170430-1001
Asterisk: 11.22.0-vici
Agent recording log
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Agent recording log
by SPAMSAM » Thu Feb 01, 2018 8:48 am
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Re: Agent recording log
by mflorell » Thu Feb 01, 2018 10:44 am
If you have Agent Screen Debug Logging enabled in System Settings then it would probably be recorded in there, and you can view agent activity in the report.
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