How to Route Calls to 5 Phone Extensions using DID

[crizz_get08]

Hello,

Hope someone can help me,,,,

I just wanna know if possible to route calls from DID number to 5 Phone Extension (example: 101-1005) without logging in the Dialer only softphone???

[darkeye08]

Hi Good day!

It will be much appreciated if you will post your installation method and version/build of the vicidial you are using. Anyway, I'm also new but i think you can actually do this.

1. Just create the DID number then let it route to EXTEN then the context is of your choice.
2. From the extension.conf create the new context(or you can show the default) then add the following dialplan:

[context]
exten => Your-DID-Number,1,AGI(agi://127.0.0.1:4577/call_log)
exten => Your-DID-Number,n,Dial(SIP/1001&SIP/1002....,60,o) <<<---- this is for the ring-all function.
exten => Your-DID-Number,n,Hangup

or you can do this:

[context]
exten => Your-DID-Number,1,AGI(agi://127.0.0.1:4577/call_log)
exten => Your-DID-Number,n,Dial(SIP/1001,60,o)
exten => Your-DID-Number,n,Dial(SIP/1002,60,o) <<<--- this is for alternate ringing until timeout seconds is reached.
exten => Your-DID-Number,n,Dial(SIP/1003,60,o)
exten => Your-DID-Number,n,Hangup

Hope this would help you. Cheers!

[gequiros]

Thank you so much, it works as advised...

2 thumbs up !!!