Agent Monitoring 2.0.5

[mxtreme311]

Before we upgraded to 2.0.5 we had a system where we monitored our agents by dialing into thier conferences and we modified the conf_exten_check.php to not show the monitoring at the bottom of the agent screen. After upgrading to 2.0.5 the people monitoring now get kicked out of the conference after every call. How is everyone else doing monitoring? We monitor from a Trixbox that has IAX trunks to all our dialers, is there a way to do this without the Trixbox being booted out every call?

[mflorell]

Dial 0 + SessionID to blind monitor agents in 2.0.5 without showing on their agent screen.

[mxtreme311]

Ok, so we have 4 seperate systems here, 3 of them are just one dialer, the 4th has 5 dialers. I have upgraded the 3 stand alone systems to 2.0.5 and only one of them allows the 0+sessionID montoring. On the other 3 boxes the ASTblind and ASTloop users never register properly. Do these two users HAVE to use the loopback address? I think it may have something to do with that. Can I use the eth0 IP address instead?

[mflorell]

Yes, the loopback IAX registrations are required for blind monitoring to work in 2.0.5

[okli]

... On the other 3 boxes the ASTblind and ASTloop users never register properly...

If you find a solution please share, I have the same issue:
http://www.eflo.net/VICIDIALforum/viewt ... 6448#26448

[mxtreme311]

Well I'm at a total loss, of our 7 dialers, only 1 has the ASTloop and ASTblind users registering properly and blind monitoring working and I don't understand it. The one that is working, is identical to 2 of the other boxes and the other two do not work. I can't get these two users to actually register. On the box that does work doing a `netstat -na | grep 569` gets me the proper UDP and TCP ports being open (4569, 40569, and 41569), but on the 6 other boxes it just shows the 4569. The machine that is working is using Debain 5.0 Lenny, the 6 others are either running Debain 5.0 Lenny, Debian Etch, or Fedora 10. All machines are using the same asterisk source, and config files (except for the users and registrations in the iax.conf and sip.conf). Any other help would be greatly appreciated as our QA team won't be able to work until this is resolved.

[mflorell]

is ip_relay running on those machines?

did you upgrade using the install.pl script?

do you have firewalls on those servers?

[okli]

Apologies if I am hijacking the thread, I guess we are in the same boat with the OP.

This is from the machine, which cannot register astblind and astloop:

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vici2:/# /usr/share/astguiclient/ip_relay/relay_control start
starting up ip_relay services
/usr/share/astguiclient/ip_relay/relay_control: line 22: /usr/local/bin/ip_relay: No such file or directory
done

/usr/share/astguiclient/ip_relay/relay_control: line 23: /usr/local/bin/ip_relay: No such file or directory

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vici2:/# ls -l /usr/local/bin/
total 632
-r-xr-xr-x 1 root staff   6172 2008-09-10 20:13 chartex
-r-xr-xr-x 1 root staff   7236 2008-09-10 20:02 config_data
-r-xr-xr-x 1 root staff  11829 2008-09-10 20:05 cpan
-r-xr-xr-x 1 root staff    785 2008-09-10 20:04 crc32
-r-xr-xr-x 1 root staff   1465 2008-09-10 20:07 dbilogstrip
-r-xr-xr-x 1 root staff   6300 2008-09-10 20:07 dbiprof
-r-xr-xr-x 1 root staff   5482 2008-09-10 20:07 dbiproxy
-r-xr-xr-x 1 root staff   4247 2008-09-10 20:01 instmodsh
lrwxrwxrwx 1 root staff     52 2008-09-10 22:38 ip_relay -> /usr/share/astguiclient/ip_relay/ip_relay_linux_i386
-rwxr-xr-x 1 root staff 537428 2008-10-04 15:46 lame
lrwxrwxrwx 1 root staff     17 2008-09-10 23:23 pl -> /usr/bin/ploticus
-r-xr-xr-x 1 root staff   7954 2008-09-10 20:01 prove
-r-xr-xr-x 1 root staff   2968 2008-09-10 20:04 ptar
-r-xr-xr-x 1 root staff   2506 2008-09-10 20:04 ptardiff
-r-xr-xr-x 1 root staff   2172 2008-09-10 20:06 pwhich
-r-xr-xr-x 1 root staff   7658 2008-09-10 20:03 shasum
-r-xr-xr-x 1 root staff  10419 2008-09-10 20:05 ysh

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vici2:/# /usr/share/astguiclient/ip_relay/ip_relay_linux_i386
-bash: /usr/share/astguiclient/ip_relay/ip_relay_linux_i386: No such file or directory

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vici2:/# ls -l /usr/share/astguiclient/ip_relay/
total 592
lrwxrwxrwx 1 root root     52 2008-09-10 22:38 ip_relay -> /usr/share/astguiclient/ip_relay/ip_relay_linux_i386
-rw-r--r-- 1 root root 204800 2009-01-02 12:56 ip_relay_1.0.021902.tar
-rw-r--r-- 1 root root 326119 2009-01-02 12:56 ip_relay_1.1.112705.zip
-rwxr-xr-x 1 root root  27238 2009-01-02 12:56 ip_relay_linux_i386
-rw-r--r-- 1 root root  11368 2009-01-02 12:56 lib_ip_relay_linux_i386_gcc.a
-rw-r--r-- 1 root root  17009 2009-01-02 12:56 lib_ip_relay_linux_i386.so.1.0.1
-rwxr-xr-x 1 root root   1053 2009-01-02 12:56 relay_control
vici2:/#

The other machine has the same files with permissions and gives no errors. Both running the same kernel and OS- Debian etch, 2.6.18-6-amd64
Both have in astguiclient.conf keepalives 8 - ip_relay.

Any ideas why it throws "No such file or directory"?

@mxtreme311- is the the same situation on your machines?

[okli]

Fixed, I guess the used AMD64 OS version was the issue and these libraries got installed on the other machine as dependency of other package:

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apt-get install libc6-i386

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vici2:/# /usr/share/astguiclient/ip_relay/ip_relay_linux_i386
usage:
        ip_relay listen_port target_ip target_port [timeout]

        listen_port:
                local port to listen on for udp/tcp connections.
        target_ip:
                ip address to redirect connections to
        target_port:
                port number to redirect connections to
        timeout:
                optional udp/tcp connection timeout in seconds, default = 86400
vici2:/#

Now astblind and astloop registered properly.

[mxtreme311]

I found the same fix this morning. All is well thanks guys!

[cliff030]

If your using goautodial and have this issue run

yum install glibc-devel

[luexson]

I'm having the same problem on Vicibox 7 install. Opensuse Leap 64 bit.

/usr/share/astguiclient/ip_relay/relay_control: line 34: /usr/local/bin/ip_relay: No such file or directory
/usr/share/astguiclient/ip_relay/relay_control: line 35: /usr/local/bin/ip_relay: No such file or directory
/usr/share/astguiclient/ip_relay/relay_control: line 36: /usr/local/bin/ip_relay: No such file or directory


need help please.

[udy786]

Installed Vicidial on Debian 8 using Scratch installation steps.

I had same issue. used

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apt-get install libc6-i386apt-get install libc6-i386

and problem has been fixed.

Thank you everyone.