Call Rec Filename

[himanshu.jaiswal]

Hi Team,

I have installed goautodial 3.3. In Agent Monitoring, below is the display.

Agent User Group Status Cust Phone MM:SS Campaign Callerid
agent003 VICIDIAL AGENTS INCALL [M] 09985589635 1:26 TEST CAMPAIGN M4021627130000000047
agent001 VICIDIAL AGENTS DISPO 7004193011 5:12 TEST CAMPAIGN ---
agent002 VICIDIAL AGENTS PAUSED --- 2:53 TEST CAMPAIGN ---

I want to generate call recording filename as FULLDATE_CAMPAIGN_CUSTPHONE_AGENT_CALLERID but when I see the /var/spool/asterisk/monitor path I can see recording filename as
20180402-162713_TESTCAMP_09985589635_agent003_CALLERID-in.wav
20180402-162713_TESTCAMP_09985589635_agent003_CALLERID-out.wav

Can anyone please help how to the unique number in the call recording filename as below
20180402-162713_TESTCAMP_09985589635_agent003_M4021627130000000047-in.wav
20180402-162713_TESTCAMP_09985589635_agent003_M4021627130000000047-out.wav

[mflorell]

At this point GoAutoDial is several years old since their last update, and there are bugs that have been fixed in VICIdial(including bugs related to this issue) that were long ago fixed in VICIdial. We usually recommend either upgrading the VICIdial code on you your GoAutoDial system, or just migrating to a new VICIbox(http://www.vicibox.com) system.

[himanshu.jaiswal]

Can you please guide me on how to update Vicidial Code. As checked the current verison is vicidial 2.9-441a with build version 140612-1628

[mflorell]

Here's how you get the latest svn/trunk revision:
http://wiki.vicidial.org/doku.php?id=svn

After that, just read the UPGRADE document and follow those instructions. But please note that since you are coming from a 4-year-old codebase, you will have to run all of the database upgrades since then(upgrade_2.10.sql, upgrade_2.12.sql, upgrade_2.14.sql).