Hi,
I have set the option 'Dispo Call Max Seconds' = 420 sec in my campaign. However I have checked in reports and database, a lot of calls' disposition time is greater than 420 seconds. Only in few calls, I observed that this option worked correctly. What is causing this option not to work?
Dispo Call Max Seconds Option Not working
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Dispo Call Max Seconds Option Not working
by shan » Mon Apr 23, 2018 6:36 am
ViciBox v.7.0.3-160505
kernel: 4.1.20-11-default
Asterisk 11.22.0-vici
svn, version 1.8.10 (r1615264)
openSUSE Leap 42.1 (x86_64)"
architecture: x86_64
Dahdi 2.11.1
libpri.so.1.4
Vicidial VERSION: 2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
kernel: 4.1.20-11-default
Asterisk 11.22.0-vici
svn, version 1.8.10 (r1615264)
openSUSE Leap 42.1 (x86_64)"
architecture: x86_64
Dahdi 2.11.1
libpri.so.1.4
Vicidial VERSION: 2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
- shan
- Posts: 38
- Joined: Tue Sep 12, 2017 11:53 pm
Re: Dispo Call Max Seconds Option Not working
by mflorell » Mon Apr 23, 2018 9:11 am
The version you are using is about 2 years old at this point. There are known logging bugs in that version and we would recommend upgrading to the latest svn/trunk revision to see if those issues are resolved with the upgrade.
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