All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by thekaz1 » Thu May 17, 2018 6:17 am
Hi,
I have inbound campaign on vicidial but when clock change the date in night at 12, all agents logout and we need to relogin.
I want agents will not logout when date of server changed during production. I hope I explained my question.
Im using single server with SIP trunk .
VERSION: 2.9-441a
BUILD: 140612-1628
© 2014 ViciDial Group
Thank you
Kaz
-
thekaz1
-
- Posts: 10
- Joined: Fri May 17, 2013 4:40 am
by mflorell » Thu May 17, 2018 7:17 am
Check your crontab entries for something at that time.
Also, look for your System Setting "Timeclock end of day" to see what that is set to.
-
mflorell
- Site Admin
-
- Posts: 18386
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
-
by thekaz1 » Thu May 17, 2018 1:04 pm
Dear Sir,
System Setting "Timeclock end of day" is 0000.
I don't want agents to logout by system when date change.
Thanks
Kaz
-
thekaz1
-
- Posts: 10
- Joined: Fri May 17, 2013 4:40 am
Return to Support
Who is online
Users browsing this forum: No registered users and 120 guests