CID Bulk add in version 8.0.1

[kjburto]

I'm having trouble using Admin Bulk Tools > AC-CID Bulk Add feature in 8.0.1 When I go to add the CID's there it says "Go back, you did not specify a campaign or CID group." But the drop down for "Select a campaign or CID group" has no options in it for me to select.

In my campaign I have Custom CallerID set to AREACODE and CID group set to my CID group that I created but cannot select the campaign or the CID group.

Anyone have any Ideas?


Vicibox 8.0.1 from .iso | Vicidial 2.14-669a Build 180411-1647 | Asterisk 11.25.3-vici | Cluster 2 Servers | No Digium/Sangoma Hardware | No Extra Software After Installation | 2 x 2.4 GHz Quad-Core Intel Xeon Processor with 12MB Cache -- E5620

[mflorell]

Please check your Apache error_log and see if you have any errors when you ran that request.

Also, check the Admin -> System Settings page to see if your db schema version matches the code you are using.

[kjburto]

This is a fresh install by the way.

I was never able to run the request because my campaign or CID group does not show up at all in the drop down.

[mflorell]

Is there anything in your error_log file around the time you went to that page?

[kjburto]

It appears there is a lot in the error_log file around that time but not sure what it all means

Code: Select all

[Wed May 16 18:15:07.285667 2018] [core:error] [pid 2703] (13)Permission denied: [client 192.168.1.141:53502] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999999
[Wed May 16 18:15:10.732600 2018] [core:error] [pid 2703] (13)Permission denied: [client 192.168.1.141:53502] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999994
[Wed May 16 18:15:12.604598 2018] [core:error] [pid 2702] (13)Permission denied: [client 192.168.1.141:53503] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:16:00.733910 2018] [core:error] [pid 14995] (13)Permission denied: [client 192.168.1.141:53543] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=1000
[Wed May 16 18:16:02.193249 2018] [core:error] [pid 14995] (13)Permission denied: [client 192.168.1.141:53543] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=1300
[Wed May 16 18:16:04.182662 2018] [core:error] [pid 14995] (13)Permission denied: [client 192.168.1.141:53543] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=1311
[Wed May 16 18:16:48.110238 2018] [core:error] [pid 14997] (13)Permission denied: [client 192.168.1.141:53574] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/help.php
[Wed May 16 18:17:22.521865 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53591] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php
[Wed May 16 18:18:35.441736 2018] [core:error] [pid 2704] (13)Permission denied: [client 192.168.1.141:53644] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/help.php
[Wed May 16 18:19:01.850024 2018] [core:error] [pid 14767] (13)Permission denied: [client 192.168.1.141:53653] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php
[Wed May 16 18:19:07.414347 2018] [core:error] [pid 14767] (13)Permission denied: [client 192.168.1.141:53653] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=1300
[Wed May 16 18:19:23.538774 2018] [core:error] [pid 2703] (13)Permission denied: [client 192.168.1.141:53671] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999999
[Wed May 16 18:19:29.579774 2018] [core:error] [pid 2703] (13)Permission denied: [client 192.168.1.141:53671] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999994
[Wed May 16 18:19:31.704187 2018] [core:error] [pid 2703] (13)Permission denied: [client 192.168.1.141:53671] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:20:08.906977 2018] [php5:error] [pid 2700] [client 192.168.1.141:53699] PHP Warning:  mysqli_fetch_row() expects parameter 1 to be mysqli_result, boolean given in /srv/www/htdocs/vicidial/admin_bulk_tools.php on line 897, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:20:08.993537 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:20:17.454943 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:20:20.563179 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:20:25.150661 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=1000
[Wed May 16 18:20:27.425849 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=1300
[Wed May 16 18:20:40.960647 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=1300&stage=DIDDOWN
[Wed May 16 18:20:54.039095 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999999
[Wed May 16 18:20:55.553727 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999994
[Wed May 16 18:20:57.105511 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:21:04.123081 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:53699] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php?form_to_run=help
[Wed May 16 18:24:36.456063 2018] [core:error] [pid 2699] (13)Permission denied: [client 192.168.1.141:53868] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=10
[Wed May 16 18:24:38.477593 2018] [core:error] [pid 2699] (13)Permission denied: [client 192.168.1.141:53868] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=302
[Wed May 16 18:24:40.681832 2018] [core:error] [pid 2699] (13)Permission denied: [client 192.168.1.141:53868] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=31&SUB=202&campaign_id=900_NG_S
[Wed May 16 18:25:00.752655 2018] [core:error] [pid 2702] (13)Permission denied: [client 192.168.1.141:53877] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php?form_to_run=help
[Wed May 16 18:25:28.687563 2018] [core:error] [pid 14995] (13)Permission denied: [client 192.168.1.141:53897] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=10
[Wed May 16 18:25:30.181441 2018] [core:error] [pid 14995] (13)Permission denied: [client 192.168.1.141:53897] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=34&campaign_id=900_NG_S
[Wed May 16 18:25:31.977365 2018] [core:error] [pid 14997] (13)Permission denied: [client 192.168.1.141:53906] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=31&campaign_id=900_NG_S
[Wed May 16 18:25:47.970773 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php
[Wed May 16 18:25:53.350942 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=302
[Wed May 16 18:25:54.802748 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=31&SUB=202&campaign_id=900_NG_S
[Wed May 16 18:26:02.919000 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999994
[Wed May 16 18:26:05.446120 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:26:14.300184 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=10
[Wed May 16 18:26:17.675922 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999998
[Wed May 16 18:26:20.595455 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=196000000000
[Wed May 16 18:26:22.627285 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=196111111111
[Wed May 16 18:26:28.824173 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=10
[Wed May 16 18:26:34.662212 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=196111111111
[Wed May 16 18:26:43.963112 2018] [core:error] [pid 14998] (13)Permission denied: [client 192.168.1.141:53907] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/help.php
[Wed May 16 18:27:22.506498 2018] [core:error] [pid 2704] (13)Permission denied: [client 192.168.1.141:53968] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php
[Wed May 16 18:27:29.157206 2018] [core:error] [pid 2704] (13)Permission denied: [client 192.168.1.141:53968] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999999
[Wed May 16 18:27:31.568301 2018] [core:error] [pid 2704] (13)Permission denied: [client 192.168.1.141:53968] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999994
[Wed May 16 18:27:32.954398 2018] [core:error] [pid 2704] (13)Permission denied: [client 192.168.1.141:53968] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:28:13.944153 2018] [core:error] [pid 14767] (13)Permission denied: [client 192.168.1.141:54002] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:28:17.282519 2018] [core:error] [pid 14767] (13)Permission denied: [client 192.168.1.141:54002] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin_bulk_tools.php
[Wed May 16 18:28:22.825301 2018] [core:error] [pid 14767] (13)Permission denied: [client 192.168.1.141:54002] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=302
[Wed May 16 18:28:25.676464 2018] [core:error] [pid 14767] (13)Permission denied: [client 192.168.1.141:54002] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=31&SUB=202&campaign_id=900_NG_S
[Wed May 16 18:28:47.771095 2018] [core:error] [pid 2703] (13)Permission denied: [client 192.168.1.141:54011] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=10
[Wed May 16 18:28:51.357269 2018] [core:error] [pid 2703] (13)Permission denied: [client 192.168.1.141:54011] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=34&campaign_id=900_NG_S
[Wed May 16 18:28:54.501432 2018] [core:error] [pid 2703] (13)Permission denied: [client 192.168.1.141:54011] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=31&campaign_id=900_NG_S
[Wed May 16 18:29:28.053060 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:54037] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php
[Wed May 16 18:29:29.666401 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:54037] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=302
[Wed May 16 18:29:34.186512 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:54037] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999998
[Wed May 16 18:29:38.388863 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:54037] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999999
[Wed May 16 18:29:40.495018 2018] [core:error] [pid 2700] (13)Permission denied: [client 192.168.1.141:54037] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://192.168.1.9/vicidial/admin.php?ADD=999994

[mflorell]

What is the version and build shown at the bottom of your Admin Bulk Tools page?

[kjburto]

Version: 2.14-18 Build: 180330-1427

[mflorell]

I don't see any reason from the error_log output that the campaign/CID-Group pull-down wouldn't populate, and I just tested this on a system with the same version of the code and it works just fine, so not sure what's causing your issue.

[kjburto]

Well I just created a new campaign and that one shows up in the drop down but my other campaigns that I created before I created the CID Group itself still do not. Do you have to create the CID Group first then create your campaigns? It would seem so

[kjburto]

Okay I figured it out. It has nothing to do with when you created the campaign. When I had the admin user group in the campaign set to the campaigns user group it did not show up, but when I change it to All it shows up.

[mflorell]

Thanks for posting your solution