timeonVDAD closer display issue

[gardo]

I don't know if this is the default or not. My timeonVDAD closer display only displays waiting inbound calls for up to 1 minute. After that, the incoming inbound call disappears. I can still hear "your call is very important to us...". However, the call is not appearing on the closer display after a minute of waiting.

Using astguiclient 2.0.3 and asterisk 1.2.17.

[mflorell]

Does it show up on the standard timeonVDAD page for the server that the call is on?

[gardo]

yes it does. also the same time length on both standard timeonVDAD and timeonVDAD closer display.

[mflorell]

The SQL statement for the calls waiting count probably just needs to be tweaked a bit, can you post an issue to the tracker for this?

[gardo]

let me observe this a little bit longer with more calls. if it persists i'll post an issue to the tracker.

[ragnadik]

Hi Gardo,

I also had a similar problem. Inbound calls and waiting inbound calls disappear after a few seconds in the AST_timeonvdadall.php display. Since I don't have outbound calls on this server, I disabled from astguiclient.conf autodial, hopper, adaptive scripts. This solved my problem.

From the logs I can see that it creates a JAMed file. I still have'nt figure out where exactly in the script to fix it.

Hope this helps.

[gardo]

Issue resolved. I think it was a glitch since I was calling from the same voip provider routing the inbound call to us. Going live with agents and getting live inbound calls shows that this issue is no longer present.