Asterisk not Reload

[cromerorey]

Hi,

I have a Cluster System with 1 DB&WEB and 1 Dialer Servers. I made the installation using the last ISO, dowloaded from Vicibox page.
System Info:

VERSION: 2.14-686a
BUILD: 180904-1206
SVN: 3025

My issue is that the Dialer Server, lost sync with db and any change made on web server, can't rebuild on dialer server. Always I must run DIALPLAN RELOAD and SIP RELOAD on the ASTERISK CLI.

Checking my other vicidial system and comparing the answer of command “screen -ls” I see that in the new server don’t have asterisk socket running.

vbox-ast:~ # screen -ls (New System – SVN 3025)
There are screens on:
2405.ASTVDremote (Detached)
2402.ASTVDauto (Detached)
2399.ASTlisten (Detached)
2396.ASTsend (Detached)
2393.ASTupdate (Detached)
1558.ASTfastlog (Detached)
6 Sockets in /var/run/screens/S-root.

viciboxDIAL:~ # screen -ls (old System – SVN 2659)
There are screens on:
22014.ASTVDremote (Detached)
14456.ASTupdate (Detached)
19416.ASTVDauto (Detached)
19413.ASTlisten (Detached)
19410.ASTsend (Detached)
2421.asterisk (Detached)
2414.astshell20180618200802 (Detached)
1895.ASTfastlog (Detached)
8 Sockets in /var/run/screens/S-root.

The crontab are running correctly and it have all lines correctly.

Help me to find twhat is the error.

[uncapped_shady]

Please post output from /etc/astguiclient.conf especially the keepalives section.

[cromerorey]

HI, thanks for your answer.

this is the output for astguiclient.conf
# Paths used by astGUIclient
PATHhome => /usr/share/astguiclient
PATHlogs => /var/log/astguiclient
PATHagi => /var/lib/asterisk/agi-bin
PATHweb => /srv/www/htdocs
PATHsounds => /var/lib/asterisk/sounds
PATHmonitor => /var/spool/asterisk/monitor
PATHDONEmonitor => /var/spool/asterisk/monitorDONE

# The IP address of this machine
VARserver_ip => 192.168.1.94

# Database connection information
VARDB_server => 192.168.1.226
VARDB_database => asterisk
VARDB_user => cron
VARDB_pass => 1234
VARDB_custom_user => custom
VARDB_custom_pass => custom1234
VARDB_port => 3306

# Alpha-Numeric list of the astGUIclient processes to be kept running
# (value should be listing of characters with no spaces: 1234568)
# X - NO KEEPALIVE PROCESSES (use only if you want none to be keepalive)
# 1 - AST_update
# 2 - AST_send_listen
# 3 - AST_VDauto_dial
# 4 - AST_VDremote_agents
# 5 - AST_VDadapt (If multi-server system, this must only be on one server)
# 6 - FastAGI_log
# 7 - AST_VDauto_dial_FILL (only for multi-server, this must only be on one server)
# 8 - ip_relay (used for blind agent monitoring)
# 9 - Timeclock auto logout, (If multi-server system, this must only be on one server)
# E - Email processor, (If multi-server system, this must only be on one server)
VARactive_keepalives => 123468

# Asterisk version VICIDIAL is installed for
VARasterisk_version => 11

# FTP recording archive connection information
VARFTP_host => 10.0.0.4
VARFTP_user => cron
VARFTP_pass => test
VARFTP_port => 21
VARFTP_dir => RECORDINGS
VARHTTP_path => http://10.0.0.4

# REPORT server connection information
VARREPORT_host => 10.0.0.4
VARREPORT_user => cron
VARREPORT_pass => test
VARREPORT_port => 21
VARREPORT_dir => REPORTS

# Settings for FastAGI logging server
VARfastagi_log_min_servers => 3
VARfastagi_log_max_servers => 16
VARfastagi_log_min_spare_servers => 2
VARfastagi_log_max_spare_servers => 8
VARfastagi_log_max_requests => 1000
VARfastagi_log_checkfordead => 30
VARfastagi_log_checkforwait => 60