We are using the QC queue on a daily basis to approve (pass) or cancel sales. Now we have a sale that won't go away when we set it to the QCPASS result.
Does anyone have advice on how to troubleshoot this? Is there a log that we can check?
Cannot approve lead in QC queue
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
2 posts
• Page 1 of 1
Cannot approve lead in QC queue
by dspaan » Fri Sep 14, 2018 2:17 am
Regards, Dennis
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
- dspaan
- Posts: 1377
- Joined: Fri Aug 21, 2009 1:40 pm
- Location: The Netherlands
Re: Cannot approve lead in QC queue
by dspaan » Fri Sep 14, 2018 4:26 am
Never mind, we had a mysql trigger that was block the QCPASS status to be set.
Regards, Dennis
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
- dspaan
- Posts: 1377
- Joined: Fri Aug 21, 2009 1:40 pm
- Location: The Netherlands
2 posts
• Page 1 of 1
Who is online
Users browsing this forum: Bing [Bot] and 52 guests