External AMD

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

External AMD

Postby breizh-jeff » Tue Sep 25, 2018 9:32 am

Hello,

I'm trying to find how to use my provider's answering machine detection.

When a call is answered with voicemail detection, my provider returns a 603 Declined sip code.

Asterisk considers this SIP code as Busy/Congestion and calls are classified like "Busy" in my predective campaigns.

I would like to know how to change the mapping of 603 Declined in order to classify those calls as "Voicemail" in Vicidial.

Thank you for your help :) .

Regards,
breizh-jeff
 
Posts: 1
Joined: Mon Sep 24, 2018 3:22 am
Location: France

Re: External AMD

Postby mflorell » Tue Sep 25, 2018 10:36 am

You would have to alter the VICIdial code in several places to get it to work that way. There is no configuration option currently that allows you to map a SIP response code to a disposition.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 93 guests