[RESOLVED] phone login and password are not active in system

[streetboy]

Hi,

Am using
Vicidial: VERSION-2.14-691a BUILD: 180924-1731
Asterisk: 14.7.7
Mysql: Server version: 5.6.41 MySQL Community Server (GPL)
Followed Scratch installation of Vicidial
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When am trying to logging into Agent Web Page
1 - Phone Login (username=1001, password=1234)

2- Campaign Login (Username=6666, password=1234)

3- Login Error


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USERS RECORD Settings


CAMPAIGN SETTINGS



am trying to login to agent page to make a test call to/from the soft phone that is configured and already registered with asterisk...but am not able to it..it is giving Phone User Login Error...am I missing something...can you help me with it.

Thanks, Ali

[jmathew]

If you can check, you have created the phone ids as per the credentials that you have entered in agent login.
You can find them here. Admin>>Phones>>Add A New Phone

[streetboy]

Thanks it worked...the problem was the logins that i was creating