AUTO DIALER PROBLEMS PLEASE HELP!!!

[bobbymc]

I got the latest version of vicidial installed and everything works perfectly.. The only issue i seem to have is that when i use the survey script and set a remote agent with 15 lines and make the dialer type to ratio and dial level to 4 i push about 60 simultaneously calls which go through but when a person picks up few things happen

1. the voice file does not play right away sometimes it takes up to 5 seconds

2. whenever 1 is pressed it says that the call is being transferred to a poll taker and after that voice file is played it hangs up on me..

This issue does not happen when i push like 15 calls at once..

Anyone got any suggestions or can point me out why this problem happens?

[bobbymc]

sorry i forgot to mention im using the latest version of vicidial and asterisk 1.2.18 with ztdummy

[mflorell]

What kind of outbound lines are you using?

what is the loadavg at 15 lines? at 60 lines?

[bobbymc]

Im using sip as the outbound lines with 500 channels..

the load avg is low ether way.. the box has 8x 2 ghz cpu its 4 cpus each of them are dual core 2ghz with 16 gigs of ram on raid 5 sata II drives..

Another issue i found is that when i push a high volume the dtmf is not recognized anymore, i keep pressing 1 and the message continues playing.. when i do ratio 1 and tunr off remote agents and keep me as the only agent the dtmf works fine and the call gets transfered..