Start talk URL

[Andrii]

Is there somewhere a Start talk URK, not start call URL? Or where in the vicidial i can configure the launch of the script at the beginning of the talk, not the call (after the beeps, when the client answered the call)?

[blackbird2306]

1. Post your vicidial and asterisk version, build and installation method
2. Give us much more details (e.g. manual dialing or adapt...) . What do you want to achieve?

[Andrii]

Vicidial VERSION: 2.14-694a
BUILD: 181005-1738
asterisk version: 11
installation method: express

Manual dialing:
We have to call our customer service at events:
- the beginning of the call
- the beginning of the conversation
- end of the call.
With the above events, we call the service, so that the logic in the CRM associated with the processing of requests would work.


Example:
GET requests of the form
Initiate call start: http: //server/agc/api.php? Source = BPM & user = 11111 & pass = 123 & agent_user = agent1 & function = external_dial & phone_code = 380 & value = XXXXXXXXX
 
End a call: http: //server/agc/api.php? Source = test & user = 1111 & pass = 12345 & agent_user = agent1 & function = external_hangup & value = 1

We need a similar initiation of the Start Talk.

[williamconley]

Likely require something akin to a special agi script or dialplan entry (or perhaps a combination thereof). Dialplan and AGI are both aware of ANSWER, for instance.

But to date I've not seen this functionality in Vicidial core anywhere. You could check in the agi-bin and see if there's a tidbit left in there that's not documented.

[Andrii]

Likely require something akin to a special agi script or dialplan entry (or perhaps a combination thereof). Dialplan and AGI are both aware of ANSWER, for instance.

But to date I've not seen this functionality in Vicidial core anywhere. You could check in the agi-bin and see if there's a tidbit left in there that's not documented.

Thank you, solved the problem using the settings in the dialpan

[williamconley]

you should post it for the next guy! lend a hand

[dspaan]

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