RECORD calls on Phone Extension

[ruben23]

Version: 2.14b0.5
SVN Version: 2812
DB Schema Version: 1523
Asterisk 1.8
Ubuntu Server 12.04.5 LTS 64bit

HI THERE I HAVE SET A PHONE EXTENSION WITH context to - defaultlog instead of default, but when i tried to call that extension sample set 108, and had a conversation for a long with the call, no recordings are appearing on the phones recording itself even i waited sometime, any idea guys how to make this work.? Thanks a lot

[ambiorixg12]

I havent use such option but I read on other post that "defaultlog" send all outbound calls through the agi-NVA_recording.agi script so in order they can be logged. But that script have many options , and one of them option 5 which is to record the call but it is disabled by default, so I think this option need to be enabled in order to record calls, anyway I just thinking, I will leave the experts to talk


# ; 1. logging output (NONE|STDERR|FILE|BOTH)
# ; 2. the ViciDial user ID, if empty it defaults to accountcode(usually phone extension) or vicidial_live_agents user who launched the call
# ; 3. log this call in user_call_log (Y|N) default N
# ; 4. log this call in call_log (Y|N) default N, ONLY NEEDED FOR INBOUND AND INTERSYSTEM CALLS!!!
# ; 5. audio record this call (Y|N) default N
# ; 6. double-log this call in call_log (Y|N) default N, ONLY NEEDED FOR INBOUND CALLMENU FORWARDED CALLS!!!
# ; 7. play the recording ID of this call before recording starts
# ; 8. include the recording ID in the filename
# ; 9. search vicidial_list for phone number dialed (Y|N) default N, assumes 10 digit phone numbers
# ; 10. if 9 is Y, this is search method (ALLLISTS|PHONE) default ALLLISTS, search all lists, use phone setting, CURRENTLY DOES NOTHING
# ; 11. error out and end call if phone number is not found (Y|N) default N
# ; 12. run the phone entry's NVA Call URL (Y|N) default N
# ; 13. if 9 is Y, and phone number is not found, insert into phone's NVA List ID (Y|N) default N
# ; 14. if 13 is Y, override phone's NVA List ID with this list ID when lead is inserted
# ; 15. if 13 is Y, override phone's NVA Phone Code with this phone code when lead is inserted
# ; 16. if 13 is Y, override phone's NVA Status with this status when lead is inserted
#

[ruben23]

@ambiorixg12

So any idea how to set the option to make it enable.? how should it be done, is it on the cronjobs.? please let me know, Thanks a lot

[williamconley]

viewtopic.php?f=4&t=23007&p=87769#p87819