Http error 500 when using call export report

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Http error 500 when using call export report

Postby Arative » Fri Feb 01, 2019 5:24 pm

When I select all user groups for the export call report, I get an HTTP ERROR 500 currently unable to handle this request. I get the same error if I try to use the export report script. if I select a single user group. it works both ways




ViciBox 6.04 | | 2.14-696a
BUILD: 190108-0806 | 1.8.32.3-vicii | Single Server | | No Extra Software After Installation
Arative
 
Posts: 38
Joined: Wed May 19, 2010 1:04 pm

Re: Http error 500 when using call export report

Postby williamconley » Fri Feb 01, 2019 8:22 pm

when you exceed memory, time or other limits in php the system will error out instead of providing the data. Check your apache logs to see which limit you hit. Raise that limit.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Http error 500 when using call export report

Postby Arative » Fri Feb 01, 2019 8:45 pm

Thank you. I increased the memory limit in the php.ini file and the report started working again after a restart
Arative
 
Posts: 38
Joined: Wed May 19, 2010 1:04 pm


Return to Support

Who is online

Users browsing this forum: No registered users and 109 guests