MULTI LEAD / deactivate_lead.php in DISPO URL

[mstopkey]

I am considering switching to MULTI_LEAD dialing. My question is, since we have a dialer cluster, I am assuming we use the deactivate_lead.php in DISPO URL of campaign as VARhttp://WEBSERVERIP?/agc/deactivate_lead.php and all the rest of the string. Is this correct?

I know, kind of a stupid question being "http" but just considering the dialing cluster.

[williamconley]

have you read the Vicidial Manager's Manual and what it has to say about configuring Multi-Lead?

[mstopkey]

That is where I always go first. Unfortunately, not quite enough info in there on this subject. I went ahead and implemented and so far so good.

[mstopkey]

Ok, I am officially a HUGE fan of MULTI_LEAD dialing!

[mflorell]

MULTI_LEAD was an attempt to make up for all of the shortcomings with the older Auto-Alt-Dial methods, adding a lot more control over what type of leads are dialed and being able to log results per-lead(per-phone-number). I'll make a note to add at least a little more documentation on how it works to the next revision of the Manager's Manual.

Glad you like it