DONEM Status?

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

DONEM Status?

Postby roljac » Tue Mar 05, 2019 6:54 pm

I've just seen this pop up on a lead for the first time just before I dispo'ed it to SALE. The reps are asking me what it means. Can someone help me with an answer?
roljac
 
Posts: 8
Joined: Sun Oct 21, 2018 8:19 am

Re: DONEM Status?

Postby mflorell » Wed Mar 06, 2019 6:13 am

It's a hard-coded internal temporary in-between status that should not stick to a lead unless something goes wrong with the agent screen as it's processing a function at the end of a call.
mflorell
Site Admin
 
Posts: 18384
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: Majestic-12 [Bot] and 145 guests