server is very slow performance

[SBabludeva]

I have installed asterisk 11.25.3 and vicidial8, And it successfully throws calls three days from install.
suddenly i have a problem is the server is slow so that my agents can't login due to unable to open login page faster.
Even my admin login also getting very slow at every single page.

Someone Please help me to solve the issue....

[williamconley]

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Reboot. Nightly.

[SBabludeva]

I am getting slow server performance starts from today

vicibox8:~ # uptime
15:41pm up 0:43, 3 users, load average: 0.54, 0.68, 0.59

[williamconley]

I realize you run a call center and are very busy and "in charge". I suspect you didn't read my response, consdiering that you didn't respond to anything I posted and instead posted "uptime". But since nobody else has responded yet, adding "uptime" is unlikely to result in more participation.

This is a technical forum. You've provided none of the technical information requested. But someone *may* dive in with suggestions, it just becomes much more likely if you provide answers to the questions given instead of randomly tossing in whatever you want to. We'd like to help. But for that we need information. Just a thought.

[SBabludeva]

i got you...and thanks to reply

my server details are

vicibox8:~ # lscpu
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 8
On-line CPU(s) list: 0-7
Thread(s) per core: 2
Core(s) per socket: 4
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 60
Model name: Intel(R) Xeon(R) CPU E3-1271 v3 @ 3.60GHz
Stepping: 3
CPU MHz: 3599.479
CPU max MHz: 4000.0000
CPU min MHz: 800.0000
BogoMIPS: 7200.30
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 256K
L3 cache: 8192K
NUMA node0 CPU(s): 0-7
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm ibrs flush_l1d md_clear constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb invpcid_single pln pts dtherm ssbd ibpb stibp kaiser tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid xsaveopt

asterisk details are

vicibox8:~ # asterisk -rx "core show version"
Asterisk 11.25.3-vici built by abuild @ build33 on a x86_64 running Linux on 2019-06-03 11:11:25 UTC

vicibox8:~ # asterisk -r
[Jun 6 15:59:36] Asterisk 11.25.3-vici, Copyright (C) 1999 - 2013 Digium, Inc. and others.
[Jun 6 15:59:36] Created by Mark Spencer <markster@digium.com>
[Jun 6 15:59:36] Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
[Jun 6 15:59:36] This is free software, with components licensed under the GNU General Public
[Jun 6 15:59:36] License version 2 and other licenses; you are welcome to redistribute it under
[Jun 6 15:59:36] certain conditions. Type 'core show license' for details.
[Jun 6 15:59:36] =========================================================================
[Jun 6 15:59:36] Connected to Asterisk 11.25.3-vici currently running on vicibox8 (pid = 2747)
[Jun 6 15:59:37] NOTICE[2830]: chan_sip.c:28490 handle_request_register: Registration from '<sip:240@38.75.136.8>' failed for '185.53.88.155:51567' - Wrong password
[Jun 6 15:59:37] NOTICE[2830][C-000000f1]: chan_sip.c:25909 handle_request_invite: Failed to authenticate device sip:240@38.75.136.8;tag=cc275cfa-69e1-4006-b89b-8fcd4386aca8
vicibox8*CLI>
Disconnected from Asterisk server
[Jun 6 15:59:43] Asterisk cleanly ending (0).
[Jun 6 15:59:43] Executing last minute cleanups

vicibox version is

vicibox8:~ # uname -a
Linux vicibox8 4.4.179-99-default #1 SMP Tue May 14 18:07:16 UTC 2019 (c775d39) x86_64 x86_64 x86_64 GNU/Linux
VERSION: 2.14-710a
BUILD: 190530-1715

[SBabludeva]

I am using vicidial8 via cloud

[bourneshell]

HI,

Since you are on a single server I would first look at the number of apache / http threads that are running by running the command below

Code: Select all

ps waux | grep http | grep -v "grep" | wc -l

After that try to check the server_tuning.conf file and see what you have on the following by running this command

Code: Select all

cat /etc/apache2/server-tuning.conf | grep 'MPM\|MinSpareServers\|MaxSpareServers\|ServerLimit\|MaxClients\|MaxRequestsPerChild\|StartServers\|ThreadLimit\|ThreadsPerChild'

If you think you have hit the Max Clients then you probably need to increase it. Although you would have to consider if your server machine can actually handle more HTTP request that what was set.

Regards,

[SBabludeva]

i got this result from commend that you were sent

vicibox8:~ # ps waux | grep http | grep -v "grep" | wc -l
10

vicibox8:~ # cat /etc/apache2/server-tuning.conf | grep 'MPM\|MinSpareServers\|MaxSpareServers\|ServerLimit\|MaxClients\|MaxRequestsPerChild\|StartServers\|ThreadLimit\|ThreadsPerChild'
cat /etc/apache2/server-tuning.conf: No such file or directory