Auto dialing not working

[vishalsngh]

Not able to make auto dial calling through my dialer however able to dial manually.Calls are getting connect successfully in manual dial but when putting it in autodial call is being dialled but not being assigned back to agents, also calls are getting disconnected after every 10s with no voice in autodial.

[RockAllMoment]

Try this in carrier settings,
exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log);
exten => _X.,n,Set(_Missing_CLID1=${CALLERID(all)});
exten => _X.,n,Dial(${ogtrunk}/0${EXTEN},,tToR)
exten => _X.,n,Hangup()

And paste the following line after this line "exten => 8368,1,Playback(sip-silence)" on /etc/asterisk/extension.conf

exten => 8368,n,Set(CALLERID(all)=${Missing_CLID1});

[Noah]

Sounds like you might have a "Manual Dial Prefix:" that's on the campaign but not an "Dial Prefix:" code.
Check your campaign detail view and see what prefix codes are present.

Then either match the prefix code for "Manual Dial Prefix:" to "Dial Prefix:" , or add additional dial plan on your carrier settings.

[williamconley]

Not able to make auto dial calling through my dialer however able to dial manually.Calls are getting connect successfully in manual dial but when putting it in autodial call is being dialled but not being assigned back to agents, also calls are getting disconnected after every 10s with no voice in autodial.

if there is no audio, the call will never be passed to the agent. you have a firewall issue blocking sound and without sound ...well, it's not a dialer yet.

[ed123]

Wow the first post was answered a year after and on the same day..
sorry just noticed it..