Team,
After letting the agent view the call log, now I'm not able to disable it. if go to the User Group and under Agent Call Log View: select N. it won't disable that option for me.
Has anyone had this issue before or something similar?
Agent Call log View
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Agent Call log View
by ghernandez » Wed Aug 14, 2019 10:17 am
- ghernandez
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Re: Agent Call log View
by williamconley » Wed Aug 21, 2019 1:37 am
ghernandez wrote:Never mind it was a user error.
You forgot to make the agent log out and back in, didn't you? lol (been there!)
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
- williamconley
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