Too many no answers

[nitz2005]

So my agent send me the repoert for the last 1:40 hours that she was working today - and this is most of what we get since we started the campaign:


appt- 0
prospect/cb- 0
no answer- 114
disc- 19
rent- 7
wrong person- 7
wrong address-7
hung up- 5
do not call- 4
not int- 8.

Isn't vicidial suppose to filter the no answer and get my agent mostly to live people / sometimes miss and get voice call?

[ambiorixg12]

NOANSWER: No answer. The dial command reached its number, the number rang for too long, then the dial timed out.

increase the dial timeout option on your campaing settings

[GenXOutsourcing]

Check your CLI and see why no answers. Congestion? VOIP provider not responding? Bad data?

Too many things could be without more info.

[gequiros]

We are a carrier / VoIP Provider using Stir Shaken Technology, give us a try and you will see results for yourself, in order to get best quality and NO FAS, you will need:

- Good Caller IDs ( Either get ours for Token A or bring yours for Token B )
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We can help you guys and point in to the right direction

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Come 2 VoIP
info@come2voip.com
Phone / WhatsApp: +1-305-209-4241
Skype: Come2VoIP-USA