All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by 808blogger » Fri Aug 11, 2006 9:34 pm
Hello,
I am looking for GENERAL guidance as to the best way to work around this issue
I want users to beable to login to campaigns even if there are no "leads" available. I have considered loading a fake lead with a bogus phone number into the system.
I am trying to acomplish a "call me back now" scenario where leads are populated from users submissions on a website.
I want to have agents loged in live so that when a lead is entered into the database its called. I have the system working greate except i have to have that FAKE lead in the leads list to acomplish this...
Is there something i am missing ?
Thanks
808blogger
BTW VICI/astguiclient kicks serious ass!!!! Great Job!
-
808blogger
-
- Posts: 1
- Joined: Thu Aug 03, 2006 1:17 am
by mflorell » Sat Aug 12, 2006 5:19 am
The easy way around that for now is to use a CLOSER campaign in BLENDED mode for the Agent.
If you want to get into the code and force it for everyone, just set $campaign_leads_to_call = 1; after the query that sets it at about line 600 in the vicidial.php code and you'll never get that message.
Other than that, please put in a feature request on the issue tracker to allow login override when no leads are available. That would end up being a configuration option on the Campaign Detail screen probably.
http://www.eflo.net/VICIDIALmantis
-
mflorell
- Site Admin
-
- Posts: 18386
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
-
Return to Support
Who is online
Users browsing this forum: No registered users and 104 guests