I have a server with ViciBox v.8.1.2 181002 VERSION: 2.14-723a BUILD: 191106-093 and I am having a strange problem after updating to the latest SVN version.
When auto calls are made the call gets answered but no information is shown in the agent screen and no hangup button is enabled. I can see the "Customer Time" field shows NaN NaN:NaN:NaN AM, the browser console shows two errors:
- Code: Select all
Uncaught TypeError: Cannot read property 'length' of undefined
at f_tcal_hideAll (calendar_db.js:306)
Which shows when signing in, I've seen before without any mayor issues
- Code: Select all
Uncaught TypeError: Cannot read property 'length' of undefined
at XMLHttpRequest.xmlhttprequestcheckauto.onreadystatechange (vicidial.php:7012)
Which shows whenever a call is sent to the session, the line 7012 shows:
- Code: Select all
if (VDIC_data_VDIG[38].length > 0)
We can only make manual calls, they show no problem at all, but any kind of auto calls show this behavior.]
Any ideas?