Caller's ID when calls come to my DID

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Caller's ID when calls come to my DID

Postby Boutchou » Fri Dec 06, 2019 8:03 am

Hi guys,
I have a problem, Vicidial installation is from scratch.
I have my incoming and out going calls working successfully but one scenario happens any time i receives an inbound call
=>When the DID is routed to a phone, i can see the caller's number on my IP phone
=>When i route the DID to an ingroup, My IP phones show "RINGAGENT0000000 asterisk" as the caller's ID.
Please help, other information will be given on request
VERSION: 2.14-730a
BUILD: 191121-2256
DB Schema Version: 1579
asterisk-13.17.2-vici
Boutchou
 
Posts: 14
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Re: Caller's ID when calls come to my DID

Postby williamconley » Fri Dec 27, 2019 1:08 pm

Good job posting your Vicidial Version with Build. 8-)

If you used manual installation, please include the OS disk and a link to the instructions you used for installation. This helps us put together those with similar issues from similar installs.

What setting do you have in the ingroup for On-Hook CID and On-Hook CID Number?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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