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by macaruchi » Thu Dec 05, 2019 5:25 pm
Hi!
I have a problem, I have 5 agents to do outbound calls but each agent has assigned 100 leads dialing manual mode, my problem is how can I do that each agent just dial the leads that he has assigned ?
We can do that with Vici ?
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ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
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macaruchi
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by mflorell » Fri Dec 06, 2019 7:23 am
Owner Only dialing. Set the 'owner' field of each lead to the user ID of each agent that it belongs to, then set Owner Only dialing to USER in the Campaign settings.
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mflorell
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by macaruchi » Fri Dec 06, 2019 9:41 am
Thks !!
I didnt see this field never!!
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ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
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macaruchi
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- Posts: 138
- Joined: Wed Sep 21, 2016 8:11 pm
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