vicidial.org

by **kingtux** » Mon Oct 08, 2007 8:19 pm

Can't seem to get the voicemail button on the webclient?? Is there something specail that needs to be done?? I have "1" and set the correct voice exten under phone settings???

by **gerski** » Wed Oct 10, 2007 9:06 pm

can you explain more briefly? you need to configure it also your voicemail in asterisk aside from vicidial.

by **kingtux** » Thu Oct 11, 2007 8:25 am

Well I followed the the scratch install and everything works well....I was reading the manual and it stated that I should have a "voicemail" button in the webclient? I have set the voicemail opttion to "1" in the phone config via the admin page... But when the agent logs in to the webclient i don't see that button? I've setup my voicemail.conf and all the conf files per the scratch install... Is there something I missed?

by **gerski** » Thu Oct 11, 2007 9:13 am

just click TRANSFER and you will see the VM button.

by **kingtux** » Thu Oct 11, 2007 9:34 am

That will allow the agent to check their voicemail??

by **mflorell** » Fri Oct 12, 2007 10:16 am

are you talking about vicidial.php or astguiclient.php?

One will let you send customers on the phone to a voicemail recording, and the other will let the phone user check their voicemail.

by **kingtux** » Fri Oct 12, 2007 1:07 pm

Well I was getting confused...but I figured it out...thanks!! Great product so I bought manuals to contrib!

Is there a reason why half of the tabs in the astguiclient.php are getting overlayed by the Outbound/Inbound Calls frame?? I'm using firefox 2.0.7

by **ramindia** » Fri Oct 12, 2007 2:37 pm

Hi

what resolution you are using ?

ram

by **kingtux** » Fri Oct 12, 2007 2:47 pm

I'm using 1280x1024....strange thing is that it looks fine when i login with 6666 account but doesn't look fine when i log in with 7777 account(agent)

by **Op3r** » Fri Oct 12, 2007 3:18 pm

I thought astguiclient.php is discontinued?

edit

Oh i see it is still there.

by **kingtux** » Fri Oct 12, 2007 7:03 pm

Does anybody use astguiclient.php?? I was looking at it as a click and point portal for agents voicemail.

by **mflorell** » Thu Oct 18, 2007 8:13 pm

I wouldn't say that it has been discontinued, but it is not really under active development. If I had some free time(ha ha) I would fix a couple of the cosmetic bugs in it but it really isn't a priority.

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