No application 'Meetme,${EXTEN}|F' error

[seekerx]

Almost there....but

When dialing the campaign, I get the call on my Zopier5 PC app (which is registered to gs102@my.pub.lic.ip) and when I pick up, it drops / hangs-up, I get on asterisk log:

[Feb 23 21:21:42] -- Called gs102
[Feb 23 21:21:43] -- SIP/gs102-00000000 is ringing
[Feb 23 21:21:52] > 0x7fdbe0005ad0 -- Strict RTP learning after remote address set to: my.pub.lic.ip:8000
[Feb 23 21:21:52] -- SIP/gs102-00000000 answered
[Feb 23 21:21:52] WARNING[4855][C-00000000]: pbx.c:2866 pbx_extension_helper: No application 'Meetme,${EXTEN}|F' for extension (default, 8600051, 1)
[Feb 23 21:21:52] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/gs102-00000000'
[Feb 23 21:21:52] -- Executing [h@default:1] DeadAGI("SIP/gs102-00000000", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Feb 23 21:21:52] WARNING[4855][C-00000000]: res_agi.c:4619 deadagi_exec: DeadAGI has been deprecated, please use AGI in all cases!
[Feb 23 21:21:52] -- <SIP/gs102-00000000>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 23 21:21:53]

Running the asterisk in debug mode, 'core show applications' show these meetme applications loaded:

<< snip>>
MeetMe: MeetMe conference bridge.
MeetMeAdmin: MeetMe conference administration.
MeetMeChannelAdmin: MeetMe conference Administration (channel specific).
MeetMeCount: MeetMe participant count.
<< snip>>

Possible some MeetMe app is missing and not compiled in Asterisk? If so, where do I start - i.e. re-compile Asterisk? 8600051 is defined ok.

I thought that I may have messed up during the install or so, I re-built a 2nd instance and has the same response when initiating the campaign.

Any hint, guidance welcome!

Single server | openSUSE Leap 42.3 - Kernel 4.4.155-68-default | Vicibox 8.1.2 | Vicidial 2.14.689a | Asterisk 13.21.1-vici | No Digium/Sangoma hardware | No extra software after Installation | Hardware: aws platform

Thanks,
SeekerX

[williamconley]

what do you have in admin->servers for this server's asterisk version? and what do you have in /etc/astguiclient.conf for asterisk version? EXACT values required. Down to the last "."

[seekerx]

Per admin->servers shows: Asterisk Version: 13.29.2-vici

# asterisk -V
Asterisk 13.29.2-vici
#

# grep VARasterisk_version /etc/astguiclient.conf
# VARasterisk_version => 13
VARasterisk_version => 13.29.2-vici
#

Before mucking around further, do I have to remove -vici from /etc/astguiclient.conf per your reply?

Setup details: Single server | openSUSE Leap 15.1 - Linux 4.12.14-lp151.28.44-default, x86-64 | Vicibox 9.0.1 | Vicidial 2.14-743a, Build 200331-1148 | Asterisk 13.29.2-vici | Digium/Sangoma hardware: none | Software after Installation: none | Hardware: Dell OptiPlex 3050

[williamconley]

If you run "perl install.pl" you will be questioned on the asterisk version. The list of options there is not "or whatever else you want to drop in that's close", it's a list of literal options. Run that script (or edit it) and find the options. Choose one of them. And note that decisions are made DURING that install based on that value. Thus if the value is not one in the list, you'll get a default action (likely copying of the default sample ".conf" files) instead of the proper action for your actual version of Asterisk.

So ... run perl install.pl again. Choose a literal value (including the "." if there is one in that option or at the end of that option...) and be sure to "copy sample conf files". You may want to make a backup copy of the existing conf files in /etc/asterisk before you begin in case you've edited any of them. However: If you edited any of them in any way beyond setting "externip" in "sip.conf", you may have caused your problem with your edit. Never edit the conf files directly. (except for externip).

[seekerx]

Basically, changing 13 to 13.29.2-vici did the trick, show below:

# diff /etc/astguiclient.conf /etc/astguiclient.conf.original
43,44c43
< # VARasterisk_version => 13
< VARasterisk_version => 13.29.2-vici
---
> VARasterisk_version => 13
#

Today, finally I am able to spin a test campaign successfully but it is not completel ending here. Next phase would be further enhancing/hardening the vicidial server itself.

Setup details: Single server | openSUSE Leap 15.1 - Linux 4.12.14-lp151.28.44-default, x86-64 | Vicibox 9.0.1 | Vicidial 2.14-743a, Build 200331-1148 | Asterisk 13.29.2-vici | Digium/Sangoma hardware: none | Software after Installation: none | Hardware: Dell OptiPlex 3050

Thank you!
SeekerX

[williamconley]

Note that it was the "." that did the trick. The options during installation are:

Code: Select all

                        print "(value should be only one of the options below:)\n";
                        print " 1.2\n";
                        print " 1.4\n";
                        print " 1.8\n";
                        print " 11.X\n";
                        print " 13.X\n";
                        print "Enter asterisk version or press enter for default: [$VARasterisk_version] ";


11.X and 13.X are options. 11 and 13 are not. Oddly enough, the X is mostly ignored, but a missing "." will cause issues in some portions of the software.

In Summary: Always use a literal option provided in the install.pl script, not common sense. If they offer "11." use "11." if they offer "13.X" do not enter "13".