Reg : Vicidial Zoiper Webphone

[palani.sivagurunathan]

Hi Team,

This is my Installation details

Vicidial Version : 2.13-576a
Build : 161126-2138
Asterisk : 11.25.3
Libpri : 1.4.12
Dahdi : 2.10.2
PHP : PHP 5.5.9-1ubuntu4.26
MySql : mysql Ver 14.14 Distrib 5.5.61

Server Platform : Single Processor Dedicated Server
Processor : Intel® Xeon® Processor E5-2630, v3 20M Cache, 2.40 GHz, Octo Core QTY: 1
OS : Ubuntu 14.04 LTS
Drive Selection, Set 2: HP 600GB 12G SAS

I configured Zoiper webphone in this server and its hosted server . This server having Private and Public IP address . when i register SIP account using Public IP its registered in my desktop machine(Softphone installed on my machine) . When i logged in one agent using the webphone , private IP address passed into webphone . So SIP is not registering . How to pass the static IP address , when i logged in vicidial agent ?

Please help me on this .

Thanks,
Palanivel S