All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by hansg » Tue May 05, 2020 3:38 pm
Hi,
I have successfully setup my SSL certificate and Viciphone.
However, the only problem I am having is when you login the viciphone doesn't automatically connect. I get a message saying no one is in your session and I have to click "call agent webphone" for the phone to connect.
Is there a way I can avoid this screen and get it to connect automatically?
Dual Core - 4GB DDR3 - 80GB SSD
Vicibox 9
VERSION: 2.14-751a
BUILD: 200425-0949
SSL Installed
-
hansg
-
- Posts: 129
- Joined: Wed May 11, 2016 8:56 pm
by mubeen » Tue May 05, 2020 4:16 pm
ViciBox v.8.0.1
VERSION: 2.14-667a
BUILD: 180331-1715
-
mubeen
-
- Posts: 116
- Joined: Mon Feb 19, 2018 1:49 pm
by hansg » Tue May 05, 2020 9:04 pm
Thank you so much, it was really annoying me, and like yourself I thought I had made a mistake with the configuration.
I am using the latest vicibox release I downloaded today.
Also, is ViciPhone safe to use in production? Are there many issues with it?
Dual Core - 4GB DDR3 - 80GB SSD
Vicibox 9
VERSION: 2.14-751a
BUILD: 200425-0949
SSL Installed
-
hansg
-
- Posts: 129
- Joined: Wed May 11, 2016 8:56 pm
by mflorell » Wed May 06, 2020 8:57 am
We have dozens of clients with thousands of agents that use the VICIphone WebRTC phone every day, no major issues, and actually less overall issues than using a standard softphone.
-
mflorell
- Site Admin
-
- Posts: 18384
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
-
Return to Support
Who is online
Users browsing this forum: Bing [Bot], Google [Bot] and 70 guests