Viciphone login

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Viciphone login

Postby hansg » Tue May 05, 2020 3:38 pm

Hi,

I have successfully setup my SSL certificate and Viciphone.

However, the only problem I am having is when you login the viciphone doesn't automatically connect. I get a message saying no one is in your session and I have to click "call agent webphone" for the phone to connect.

Is there a way I can avoid this screen and get it to connect automatically?
Dual Core - 4GB DDR3 - 80GB SSD
Vicibox 9
VERSION: 2.14-751a
BUILD: 200425-0949
SSL Installed
hansg
 
Posts: 129
Joined: Wed May 11, 2016 8:56 pm

Re: Viciphone login

Postby mubeen » Tue May 05, 2020 4:16 pm

Read This

http://www.eflo.net/VICIDIALforum/viewt ... d8#p142185

BTW which VIcibox release are you using?
ViciBox v.8.0.1
VERSION: 2.14-667a
BUILD: 180331-1715
mubeen
 
Posts: 116
Joined: Mon Feb 19, 2018 1:49 pm

Re: Viciphone login

Postby hansg » Tue May 05, 2020 9:04 pm

mubeen wrote:Read This

http://www.eflo.net/VICIDIALforum/viewt ... d8#p142185

BTW which VIcibox release are you using?


Thank you so much, it was really annoying me, and like yourself I thought I had made a mistake with the configuration.

I am using the latest vicibox release I downloaded today.

Also, is ViciPhone safe to use in production? Are there many issues with it?
Dual Core - 4GB DDR3 - 80GB SSD
Vicibox 9
VERSION: 2.14-751a
BUILD: 200425-0949
SSL Installed
hansg
 
Posts: 129
Joined: Wed May 11, 2016 8:56 pm

Re: Viciphone login

Postby mflorell » Wed May 06, 2020 8:57 am

We have dozens of clients with thousands of agents that use the VICIphone WebRTC phone every day, no major issues, and actually less overall issues than using a standard softphone.
mflorell
Site Admin
 
Posts: 18384
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


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