Agent login webphone mode

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Agent login webphone mode

Postby Smartercom » Mon Jun 01, 2020 5:51 am

hi to all, i'm testing ViciPhone for the first time, following guide it's really simply to configure all and make it working but i have a doubt, in a login page with webphone setted to 1 i have always message from system that there is no one in the conference and it give me link to call agent Webphone..only in login process i have this message becouse after clicking link the system working well and my phone is registered well and receive and make calls witout problems.

Can you suggest me something to control?It'is regular procedure to login with webphone?

this is image from my webphone login

Image
Smartercom
 
Posts: 24
Joined: Mon Apr 20, 2020 9:51 am

Re: Agent login webphone mode

Postby carpenox » Mon Jun 01, 2020 5:58 am

All you have to do is enable options.php in the agc folder and add this line:

Code: Select all
$webphone_call_seconds = '5'; # set to 1 or higher to have the agent phone(if set to webphone) called X seconds after login


Make sure you have a recent SVN version.
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2423
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Agent login webphone mode

Postby Smartercom » Mon Jun 01, 2020 6:33 am

carpenox wrote:All you have to do is enable options.php in the agc folder and add this line:

Code: Select all
$webphone_call_seconds = '5'; # set to 1 or higher to have the agent phone(if set to webphone) called X seconds after login


Make sure you have a recent SVN version.



Thanks a lot now i't working!!


I have another question if you can help me..i want to change theme of ViciPhone, now i use url from guide https://phone.viciphone.com/viciphone.php that is webphone hosted but if i try to download https://github.com/vicimikec/ViciPhone version on the official site https://viciphone.com/?page_id=346 it not works...it can not register and not enter in conference...can anyone give me link to download same version of https://phone.viciphone.com/viciphone.php...or if anyone can suggest me another offline webrtc phone to customizing......i think is template problem but i don't know.Please help me
Smartercom
 
Posts: 24
Joined: Mon Apr 20, 2020 9:51 am

Re: Agent login webphone mode

Postby carpenox » Mon Jun 01, 2020 7:51 am

the one on github i believe i still version 1, there is one in your htdocs folder in vicidial if i remember correctly
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2423
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Agent login webphone mode

Postby Smartercom » Mon Jun 01, 2020 8:23 am

the one on github is version 1 , i have downloaded and installed it with same template of v2 but it cannot register and do not work anymore..i think is template problem but i dont' know how to resolve it...if someone know other webphone offline working with vicidial i can try it.
Smartercom
 
Posts: 24
Joined: Mon Apr 20, 2020 9:51 am


Return to Support

Who is online

Users browsing this forum: No registered users and 84 guests