Support forum for the ViciBox ISO Server Install and ISO LiveCD Demo
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by Nefariousparity » Wed Jun 03, 2020 1:10 pm
Sometimes while watching the real time report, we see these numbers fluctuate. [Picture]
http://prntscr.com/st6niaThese numbers are were we create group status to give a ruff estimate, sometimes they might fluctuate and show every lead ever set. Is there a way to fix this? Is this indicative of pending maintenance needs? Is there something I can do to fix this?
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Nefariousparity
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by carpenox » Wed Jun 24, 2020 7:32 pm
cant that just be that there were a few transfers that werent marked as sale? perhaps the agents dispo'd them wrong or dropped calls during the first transfer, then called them back and transferred again....
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carpenox
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by williamconley » Wed Jun 24, 2020 8:12 pm
carpenox wrote:cant that just be that there were a few transfers that werent marked as sale? perhaps the agents dispo'd them wrong or dropped calls during the first transfer, then called them back and transferred again....
Excellent point. I would suggest (since there aren't that many of them) running a report to drill down to the actual entries and wait for a flucutation. See what entries appear/disappear. Then check those lead records and see what happened in call history and in "admin modifications" history as well.
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