Call Times

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Call Times

Postby tektrix » Tue Oct 23, 2007 2:02 am

Hi Matt,

I pretty much confused about the working of call times, I want to run campaigns at different odd hours but for some reason campaigns dont run on my specified times.

Can you kindly elaborate how does call times work, i ve gone thru all the steps mentioned in manager manuals. my time is GMT -5 and i have also set gmt_set_now for leads to -5.00

Regards

Tektrix
Born to Network !!!
tektrix
 
Posts: 35
Joined: Tue Mar 20, 2007 5:09 am
Location: pakistan

Postby peacy » Tue Oct 23, 2007 5:18 am

What do you mean by 'different odd hours'?

Couple of things to check when it comes to call times:
Have you set your server's timezone correctly? (I mean the 'Local GMT' settings on the admin gui under Admin/Servers.)
Is the phone_code field filled out correctly for your leads?
Do you have the ADMIN_adjust_GMTnow_on_leads.pl in your crontab?
peacy
 
Posts: 55
Joined: Thu Jul 05, 2007 1:46 pm
Location: UK

Postby ramindia » Tue Oct 23, 2007 10:33 am

Hi

Vicidial provides default timings

you can use your own timings, by creating new one.

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
Posts: 688
Joined: Wed Oct 11, 2006 4:06 am
Location: India


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 138 guests